Case Studies

U.S. Chemicals

USC is a leading distributor, with FDA-registered facilities, GMP standards compliance, and an extensive network of contract service providers offering custom packaging, dilution, blending, and micronizing solutions.

U.S. Chemicals Team
Type
Chemical Distribution
Where
New Canaan, CT
Company Objectives
  • Make operations more efficient
  • Automate financial reporting
  • Scale without adding headcount
Previous System
Legacy Software
U.S. Chemicals faced a critical challenge: scaling operations efficiently without continuously adding headcount. Their legacy software, combined with manual processes, was pushing their team to capacity. With ShelfCycle, they transformed their operations and put their team back on offense.

The Challenge

Before implementing ShelfCycle, U.S. Chemicals was burdened with manual workarounds, spreadsheets, and outdated technology. The team was managing documents and conversations in multiple places, and they wanted to centralize + automate data entry.

THE PROCESS
U.S. Chemicals leaned into the full power of having everything in one system. They started experimenting with ShelfCycle's configurability, pushing into more advanced, bespoke workflows.
EXAMPLE OUTCOMES

Reporting Control

Automated inventory digests, control over financial analysis

Brand Development

Custom templates for emails and branded deliverables

Complex Workflows

Automated, bespoke billing flows for consignment relationships

The Transformation

"ShelfCycle has made things a lot easier for our office staff. We're growing fast, and now they're more efficient. My estimate is that they each save 7-10 hours per week."
Chris Piccaro
CIO, U.S. Chemicals

Finance + Operations

ShelfCycle's flexible ledger design meant that U.S. Chemicals was fully in-control of all their accounting data and their custom financial reports. They could do their own forensic accounting, their own reconciliations, their own financial analysis. Their goal was to be able to make faster, more informed decisions.

"We're super happy with ShelfCycle's accounting power, and they have built in customization so we can get the reports the way we want"
Chris Piccaro
CIO, U.S. Chemicals

Impact & Results

7-10
Hours Saved Weekly

Per employee through automation + centralization

100%
Real-time Access

To all business data and custom financial analysis

0
Additional Hires

Needed to migrate data or manage software

Focused on Strategic Growth

The time savings from using ShelfCycle went straight into strategic initiatives. Instead of being bogged down by manual processes, the team is now on offense. They are growing fast - evaluating new importers, engaging new suppliers, adding to their customer portfolio.

"With the time that they have now, the operations team is definitely thinking about more strategic things. For example, we were able to evaluate and refine our list of freight carriers to make sure we are working with the best ones."
Chris Piccaro
CIO, U.S. Chemicals

Looking Forward

U.S. Chemicals has a technology appetite. They see the opportunity to be on the leading-edge in the industry. ShelfCycle releases new functionality every day, and every day, U.S. Chemicals is there to embrace it. They are pushing deeper into the power of having all their data and every employee in one modern system.

U.S. Chemicals Office
"I've been talking to ShelfCycle at minimum on a weekly basis. We constantly bring suggestions to their engineering team through the embedded chat, and they go implement the idea. That makes it so much easier to get what we need and to get it right."
Chris Piccaro
CIO, U.S. Chemicals
Ready to get started?

Transform your operations with ShelfCycle